Successful supervisors spend a considerable amount of their time training and mentoring security personnel. This is to increase the security guard’s effectiveness. Poorly trained supervisors can have a major impact on morale, employee turnover, decreased asset protection program effectiveness and conflict amongst their team. To be successful, supervisors must be themselves exposed to training concepts and given an opportunity to practice these skills in a nurturing environment. This course introduces the following concepts:

Successful course completion consists of several assignments, class participation and open book exam. The major field exercise requires students to write a lesson plan, deliver a 60-minute training program to others and write a reflective piece on lessons learned. The fieldwork is to be submitted one month after the online delivery. Course pass mark is 75%.

Dr. Glen Kitteringham, M.Sc, MSI has worked in the security industry since 1990. He obtained his Professional Doctorate in Security Risk Management from the University of Portsmouth, a Master Degree in Security & Crime Risk Management from the University of Leicester and has been designated a Master Security Instructor from IFPO. He earned certificates in Adult and Community Eduction, Workplace Learning & e-learning from the University of Calgary between 2010 and 2020. He taught numerous courses at the University of Calgary and the Justice Institute of British Columbia from 2008 to 2022. He assisted in developing the Security Officer and Patrol Services, Security Supervisor & Security Instructor competency models. With over 35 years of experience in security and management, he has the knowledge and experience to develop training programs tailored to meet the needs of today’s security practitioners.